Evaluation of Internet Training Classes

Auburn High School, April - May, 1996

This survey was given to 43 adults who were learning how to use the internet. They attended one of several evening classes offered in the April-May time-frame at the Auburn High and Middle School Community Training Center. The following scale was used to evaluate questons 1-9.

1= Excellent 2= Good 3= Not applicable 4= Fair 5= Poor

N=43

N=34

Version 1 - Open Questions

10. What did you find most beneficial about this course?
    1. very good introductory class. I'll see just how beneficial it is when I get an account with NRVnet.
    2. learning internet
    3. individual assistance
    4. computers to use for hands on
    5. everything! I especially liked the step by step instructions. The trainers were helpful, encouraging and delightful.
    6. Just to see what exactly could be done on the computer with the Web.
    7. The helpful information - not to be afraid of the machine  
11. What can we do in the future to improve the course?
    1. offer on a different night instead of just Thursday
    2. NOTHING
    3. perhaps more very basic definitions - for example - what is a browser, server, search engine & the differences
    4. would like advanced course
    5. make the time earlier - possibly 6 or 6:30 p.m.
    6. just keep expanding options  
12. If you could give some advice to the trainers, what would it be?
    1. They were great
    2. Keep up the super work!
    3. Thanks for being so cooperative with beginners and staying on the appropriate level.  
13. Please feel free to comment on any of the above topics or your own concerns.
    1. perhaps have telephone numbers or application forms to NRVnet or similar. Very good.
    2. GREAT COURSE!
    3. This has been very helpful. Thanks.
    4. thanks for the training!
    5. I look forward to future courses and to learning more about the "Web"
    6. This is a great idea to give the community an opportunity to become involved - especially with schools if they have children.

     

Version 2 - Open Questions

10. What did you find most beneficial about this course? What can we do to improve the course in the future? Did this course meet your expections? Why or why not?
    1. using the overheads for us to follow
    2. number of pages of handouts - thank you for your time
    3. very helpful and informative
    4. using URL's, using different search engines. Very good course. Thanks
    5. yes, just the way to use short cuts on the screens
    6. covered an awful lot very quickly - us old people are slow
    7. my first introduction - very informative. The course met my expectations. I have enjoyed and would welcome another class, soon with Kat and Dean. Thank you.
    8. Intros to web, windows. Will prove very useful as I gain access.
    9. yes.
    10. met expectations
    11. it's fascinating - I appreciated the time to explore and the individual assistance
    12. this class gave me the opportunity to use the internet myself
    13. individualized instruction. This course helped me realize that I do not need to be "afraid of" the Internet or WWW. THANK YOU FOR THE WONDERFUL SERVICE.
    14. hands-on experience
    15. how to get "on-line" - The course was a very good place to start. Thanks for the help!
    16. this course opened the door for me to begin exploring the web. Maybe a two-night class would be nice. Yes, the course met my expectations.
    17. basically learning the search for information on the Internet.
    18. the info booklet
    19. very helpful attitude. Made the internet fun!

     

Version 3 - Open Questions

10. What did you find most beneficial about this course?
    1. approached at a beginners level, taught at night, free
    2. comfortable with the system and searching
    3. the experience of playing freely with the computer, even though it was baffling!
    4. becoming familiar with computers
    5. very good equipment
    6. just playing with the net
    7. general introduction - I haven't used before
    8. teacher to pupil ratio and ease of equipment use  
11. What can we do to improve the course in the future?
    1. -
    2. more individual attention
    3. more assistance on how to choose a search
    4. I can't think of anything
    5. looks good now
    6. you all did great
    7. nothing really. Maybe add additional course to give an idea of where to search for certain topics, but that may not be helpful.
    8. good beginner class as is  
12. Did this course meet your expections? Why or why not?
    1. yes and more
    2. yes - I now know the basics
    3. yes - I expected introductory instruction and then play time and that's what I got
    4. yes - the instructors were helpful to everyone
    5. more so - the software and hardware were up to date
    6. yes, I got to work with the net
    7. yes, very informative  
13. What type of computer hardware and software do you have at home? at work?
    1. Packard Bell
    2. home: AST 75Mhz pentium, work: 486
    3. PC 386
    4. none
    5. 386 - 2MB memory - 85 MB hard drive
    6. 386
    7. Compac 486SX66 - 8 RAM - Windows 3.1
    8. Windows 3.1  
14. Do you have internet access at home? how long?
    1. yes - 6 months
    2. no
    3. no
    4. no
    5. no
    6. no
    7. computer has phone line connected to it, but we don't have connection with internet service.
    8. no  
15. Do you have children? Are they interested in classes where the internet is used?
    1. yes, yes - Auburn High School
    2. yes, no
    3. no
    4. yes - Radford university
    5. no
    6. no
    7. yes, 3 children - 1 child uses internet
    8. no  
16. Why are you interested in improving your network skills?
    1. to save $ and time on the internet (AOL)
    2. I want to join an on-line service
    3. not to be a dinosaur
    4. for future use
    5. want to learn about the internet
    6. I plan on being a teacher and I feel this would help me
    7. -
    8. improving communication and research skills - improving my resume  
17. How do you plan to use the internet at home?
    1. use mostly personal @ home
    2. home
    3. need to get hooked up first. Should use for communicating with others and general research
    4. to help in business and recreation
    5. not sure yet
    6. for now it is just fun
    7. to see what information is out there - research
    8. create home page - at work now and eventually at home