Help/FAQ

The Blacksburg Electronic Village office is currenty located at:

BEV Office 120 Student Services (0181) Blacksburg, VA 24061

If you do not remember your username but do remember your email address for the account you may visit the username recovery page. If you also do not remember your email you may either create a new account at the new user page or contact us so that we may assist you in finding your username.

You can recover your password on the password recovery page. You may use your username or email address to recover the password. If you are having difficulty recovering your password please contact us.

1. Visit the registration page.
2. Fill out a small amount of personal information for verification.
3. Click on Create new account at the bottom of the page.
4. An admin will be notified to activate your account, you may be called for verification purposes.

1. Visit the new event page.
2. Complete the form with information about your event.
3. On the bottom of the page, click save.
4. An admin will be notified to review your event, you may be called for verification purposes.

1. Login to your Villager account, then use the links in the Villager Toolbar at the right-hand side of the page to add your business or organization.
2. Fill out the name, address and description for your business.
3. Choose the categories that fit your business the best.
4. On the bottom of the page, click save.
5. An admin will be notified to review your business, you may be called for verification purposes.

Once your new listing is submitted it will be sent to the BEV office for approval. The approval process could take a few days to complete. When the BEV office approves the listing it will become visible on the business or organizations page.

Once the announcement/event is submitted you will not be able to edit it. If you would like to edit it please contact us with details on the changes that need to be made. When the site administrator makes the changes you will be notified by email.

1. Login to the account used to create the business or organization.
2. Visit the Village Mall page to edit your business or the Organization page to edit your organization.
3. Select your business or organization type from the large drop down menu at the top of the page.
4. Find your business or organization in the listings.
5. Select the "Edit this listing" button to the right of your business or organization.
6. Edit the listing and click save at the bottom of the page.

1. Login to the account used to create the business or organization.
2. Visit the Village Mall page to delete your business or the Organization page to delete your organization.
3. Select your business or organization type from the large drop down menu at the top of the page.
4. Find your business or organization in the listings.
5. Select the "Edit this listing" button to the right of your business or organization.
6. Click the delete button at the bottom of the page.

The BEV offers a wide variety of Internet-based services to Blacksburg area citizens, civic groups, and non-profit organizations. Unless otherwise noted, we do not provide any services to commercial businesses. For any questions regarding Community Services and Professional Services please contact us through our contact page.

FTP (File Transfer Protocol) is an Internet-based service that is used to move files between two computers. Most commonly, it is used when building and maintaining a Web site. HTML files are "FTPed" from your personal computer to the Web server. To use FTP, you need a software program (called an FTP client) on your personal computer, and you need FTP access (a userid and password) on the machine that you want to send files to.

An ISP is an Internet Service Provider, which provides access to the Internet. BEV seniors maintain a list of local ISPs. BEV does not provide ISP service; however, we provide email, web space, and other services.

If you upgrade your account, the cost is $87/year for the Premium Community Connections account which includes: 20 mg disk space for site, optional domain name (http://www.yourgroup.org), domain name service (DNS) for your group's domain name, 3 e-mail addresses (@yourgroup.org) with optional forwarding, and two broadcast lists for up to 100 subscribers (we suggest one for your internal use and one for public announcements). In addition, someone from your organization will need to register the desired domain name. A list of accredited registrars and their Web addresses may be obtained at http://www.internic.com. BEV provides DNS (Domain Name Service) for this domain once it is registered, as part of the Community Connections fee of $87. See the Community Connection Page for more information on this package and sign-up information. We look forward to seeing you at the BEV office!

We do provide a cgi-bin email-reply form with Community Connections. If you want PHP and mySQL, you can purchase one of our full service sites for $380/year. For $20/year, it is not possible for us to provide those features. For more information on our full service packages, please email us.

If you need more than 20 MB please contact us through our contact page. Generally, 20 MB seems to be plenty for most groups.  But if you really need more, we can work something out. We find a lot of sites use most of their storage for pictures that are poorly sized (too large) and/or there are many "dead" files that are not actually active on the Web site but are being stored on the server (and using up space).

MFRL no longer hosts Web pages. Blacksburg Electronic Village offers Web server space for free for former MFRL users. In order to obtain this free Web space, an application must be completed in person at the BEV office. We are located at 1770 Forecast Drive, Research Building XIV in the Corporate Research Center in Blacksburg. Please have your organization's TAX ID number ready when you come in. In addition, other BEV packages include Web server space, e-mail addresses, and listservs for your organization. Please visit the Community Connections Page to view these options before you visit our office. Please note: this service is for non-profit organizations only.

BEV only provides counter support for pages on web servers that BEV actually operates. (I.e., not fbox.vt.edu, only websites like www.bev.net.) BEV used to provide counter support without that restriction, but can no longer do so due to system load problems. You may be able to find free web page counter support elsewhere on the Internet--try searching Yahoo for "free counter".

The Domain Name Service (DNS) is something like an Internet phonebook--it enables computers on the Internet to find your computer with your custom domain name.  Bev does offer DNS and if you would like additional information visit the DNS page.

Yes BEV does offer web development services. If you would like more information please visit the Web Support Services website for more details.

Make sure that your email client is configured to delete the messages from the server after they are downloaded. If you do not do this, old messages will accumulate on the server, and you will eventually run out of space.

For policy and fee information for BEV.NET email accounts, please see this page.

You may come in to the BEV office to sign up for your new BEV.NET email account.

Before BEV.NET email moves to the new server, use the same password as in the past.

Instructions on setting your email client software to use the BEV.NET email service can be found here.