Blacksburg Electronic Village: Research

Research

About this Listserv

Questionaire

As part of a larger national study of community networking, we would like to invite you to participate in a survey of listserv subscribers by offering your response to the questions below. Your responses will remain strictly confidential and will be summarized only in aggregate with other community network projects. The study is sponsored by the U.S Department of Commerce, several U.S. universities and the Blacksburg Electronic Village (BEV). Your participation is very important. The average completion time is 12 minutes.

The purpose of this study is to help community network projects and funding agencies identify best practices and strategies for long term sustainability. The aggregated results of the study will be made available as a guide for community network development, evaluation and support. A report summarizing the findings will be posted on the research pages of the Blacksburg Electronic Village (www.bev.net/project/research). Thank you for your participation in this important national study. If you would like additional information, please contact Dr. Andrea Kavanaugh (kavan@bev.net), BEV Director of Research.

TO COMPLETE THE QUESTIONNAIRE, PLEASE TYPE YOUR RESPONES DIRECTLY INTO THE SURVEY. WHEN YOU HAVE COMPLETED ALL THE QUESTIONS, PLEASE HIT "SEND." Your completed questionnaire will go directly to Andrea Kavanaugh and remain strictly confidential.

1. What is the name of the group for which this listserv was established:

2. About how many people are in the group that the listserv serves?:

3. About how many of the people in the group do you know (at least by name)? :

4. About how long have you been using this mailing list? (please put a number in years and/or months)

5. About how long have you been using the Internet?

6. How many new people in the group have you gotten to know as a result of communication via the listserv?:

7. Considering your experience using computers, are you:

not at all experienced only a little experienced somewhat experienced very experienced

8. Considering your experience with the Internet, are you:

not at all experienced only a little experience somewhat experienced very experienced

9. Using a scale of 1 to 5, please rate each need below in terms of the helpfulness of the list in meeting that need (with 1="not at all helpful" and 5="very helpful")?

social relations
finding information
seeking help
giving feedback
providing help
coordinating group activities
other (please specify in box below):

10. Not counting this list, about how many other lists of any kind (listservs, mailing lists, newsgroups) do you currently use that have a LOCAL focus? (Please enter a number)

11. Not counting this list, about how many other lists of any kind (listservs, mailing lists, newsgroups) do you currently use that have a NON-LOCAL focus? (Please enter a number)

12. Using a scale of 1 to 5, please rate your overall satisfaction with this list (with 1 = "very dissatisfied," and 5 = "very satisfied").

overall satisfaction

13. Using a scale of 1 to 5, please characterize the communication that takes place on this list (with 1 = "not at all true of this list" and 5 = "very true of this list")? (please check all that apply):

interesting
engaging
helpful
boring
important
time consuming
other (please specify in the box below):

14. Using a scale of 1-5 (with 1 = "not at all helpful" and 5 = "very helpful"), please rate the helpfulness of this list for each of the following: (please put a number by each category)

discussing issues that interest you and/or other members of this group
time consuming
keeping up to date with issues of this group and/or its membership
organizing group activities or action
building cohesiveness for this group
generating ideas
finding information of interest to you

15. How has your involvement in the activities or issues of this list group changed as a result of communication via this list?

increased very much increased stayed the same decreased decreased very much

16. How has your participation in face-to-face meetings of this group changed as a result of communication via this list?

increased very much increased stayed the same decreased decreased very much

17. About how frequently are messages sent to this list?

almost never less than once a week once a week more than once a week almost daily daily

18. How often do you typically read messages on this list?

almost never less than once a week once a week more than once a week almost daily daily

19. How often do you typically send messages to the list?

almost never less than once a week once a week more than once a week almost daily daily

20. Does this group have a web site?

yes no
If no, go to question 22.

21. If yes, how often do you typically visit the web site?

never, for the following reason[s] (please specify in the box below):

less than once a week about once a week more than once a week almost daily

22. How often do you keep up with the local news in your community?

almost never seldom occasionally frequently

23. How often do you get together with people who know what is going on in the local community?

almost never seldom occasionally frequently

24. How often do you have ideas for improving things in the local community?

almost never seldom occasionally frequently

25. How often do you work to bring about change in the local community?

almost never seldom occasionally frequently

26. Since getting on the Internet is the level of your involvement in the local community much different?

much less less about the same more much more

26a. If your community involvement has changed please tell us why.

27. Since getting on the Internet, has the level of your involvement in local issues that interest you changed?

much less less about the same more much more

27a. If your involvement in local issues that interest you has changed please tell us why.

28. Since getting on the Internet, do you feel more or less connected to other persons in your local community?

much less less about the same more much more

28a. Why?

29. Please tell us what you like best about this list.

30. Please tell us what you like least about this list.